![]() If you still have questions, please contact us at carries a full line of ink cartridge products for various brands. First remove and thoroughly clean cartridges electrical contacts & printer flex cable contacts and retest (refer to Printer Maintenance). In any of these cases, you can safely ignore the error message and happily print. ![]() Messages include "no cartridge," "low ink," "cartridge not recognized," or some other condition that points to the new cartridges as the problem. The empty ink cartridge message may show up on the printer's display or on the computer. But we all know that the original ink cartridge is way too expensive and definitely not a cost effective choice for business. This is why you are getting the "ink low" message even though the ink tank is at full capacity. The printer manufacturers go out of their way to ensure the printer display this message. As a result the printer reads the chips and tells you that the cartridges are empty, even though they are not. There are chips inside the original cartridges to record how many pages were printed and they cannot be reset. Secondly, the error message shows up simply because the cartridges are remanufactured. The tape usually covers the ink port and electrical contacts of the cartridge. When you install the new ink cartridge, make sure the protective tape is removed. There are usually two possible reasons why you are seeing this error message.įirst of all, the cartridge is not installed properly. What is Causing the Low Ink Error Message? You are seeing this message simply because the chip in the cartridge couldn’t get reset. All Printel ink cartridge are refilled to full capacity. If after the reset process, the printer still doesn’t allow you to print, please reinstall the printer driver.Īfter resetting and reinstallation, you may still see the “Ink Low” message though. If you have another Instant Ink cartridge on hand, install it. Replacement cartridges are part of your subscription. Replace the problem ink cartridge Installing a new cartridge can resolve ink-related errors. Wait for 5~15 seconds, then plug it back in,Īfter the above reset process, your printer should allow you to print now. Reset Take out the cartridge Turn off the printer, Unplug the power cord, Wait for 515 seconds, then plug it back in, Turn printer back on Reinstall the. Turn on the printer to complete the reset.If your printer doesn’t allow you to print, usually a simple reset process will solve the problem. So just click “OK” (or “Continue”) on your printer, and continue to print. So, don’t panic! Ignore the Error Messageīefore we dive deep on why it happens, the good news is that as long as the printer prints well, you can safely ignore this error message. It is not unusual that your printer displays incorrect ink levels when using remanufactured ink cartridges.
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